We would not choose to stay here again and would not recommend it to friends traveling to Cape Town because of the staff with whom we interacted. This seaside hotel offers either mountain or sea views from the rooms and the vast range of amenities ensures a home-away-from-home feel. I mean how do you not see this?
The front desk staff were very unfriendly. I do think the mini bar in a suite should be stocked.
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Meeting and exceeding our Guests expectations is our number one priority so we are extremely disappointed to see that we did not meet with yours. I assure you our Housekeeping Team are well looked after and definitely not overworked nor underpaid. As a Titanium Elite Bonvoy Member, we do our very best to upgrade members but due to availability this is sometimes not possible. Your comments regarding the unfriendly Staff is most definitely not what we pride ourselves in and Genevieve will receive further training regarding guest interaction and acknowledging our most valued Elite members. Guest room Queen. Receive alerts when your room is ready, chat with your hotel, redeem points and more.Enjoy instant benefits like our Best Rate Guarantee, Mobile Check-In, Free Wi-Fi and earn free nights only when you book directly on Marriott.co.uk.If you’re 62 years or older, you can save at least 15% on your room rate at Marriott hotels. Meeting and exceeding our Guests expectations is our number one priority so we are disappointed to see that we did not meet with yours on this occasion. Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Having recently hosted family gatherings (group events) at Marriott Bonvoy properties in the US, we held the brand in high regard, but our experience at this location has damaged our impression of the brand.Dear knothomeeither Thank you for your valuable feedback following your recent stay at Protea Hotel Sea Point. We were thankfully moved to a different room. Arthur's Road Sea Point, Cape Town Central 8005 South AfricaArthur's Road Sea Point, Cape Town Central 8005 South AfricaNasty a$$ hotel big hole in curtain.. see pics (Titanium Platinum Member)I’m convinced that the Marriott hotels in Cape Town are some of the nastiest I’ve ever stayed at. Late for our function as a result of the delay. The lobby was often disheveled with newspapers strewn across the table in the front hall, with all sorts of employees just chatting among themselves. We recommend calling ahead to confirm details. It is always good to see guests enjoying the extensive menu, especially the burgers. Meeting and exceeding our Guests expectations is our number one priority so we are so pleased to know that we have met with yours. Even after cleaning the wall they could not get out all the mold. Our suite was lovely, it was large and comfortable. Book Protea Hotel Cape Town Sea Point, Cape Town Central on Tripadvisor: See 476 traveler reviews, 446 candid photos, and great deals for Protea Hotel Cape Town Sea Point, ranked #78 of 123 hotels in Cape Town Central and rated 4 of 5 at Tripadvisor. We are glad to hear that you did enjoy the suite and your comments regarding stocking the mini bar have been noted. Not sure if I'll return. Kind regardsVery good place to chill for a late snack and drinks. Our hotel's prime location in Sea Point is near Cape Town Stadium and many gorgeous beaches. Once again we sincerely apologise for the poor experience and we assure you of our best attention in the future. Your comments regarding the room and the state of the curtains have been noted and the necessary action taken. No chairs. We thank you for your valuable feedback and do hope to have another opportunity to welcome you back and show you true hospitality as what you experienced is not our norm. See availability The fine print Please note 500MB internet is free of charge per day with any additional usage charged thereafter. Sea Point Inn. The hotels’ most talked about is the interactive lobby and lounge area.
Personalised services. Yours sincerelyThe location is very good for exploring Sea Point, and the pool is beautiful.
Easy access to coffee shops, lions head and beaches. Our hotel boasts a relaxed, casual ambiance inspired by its beachside setting. Event planners will appreciate our venue's stylish spaces with six meeting rooms available for hosting inspirational conferences or elegant social gatherings. Protea by Hotel by Marriott Sea Point is Freshly Different. Own or manage this property? Guest rooms Explore first-rate accommodation in Sea Point, Cape Town. The lobby is dirty with stained sofas.
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